Issues with substance abuse?
Call 1-844-897-8927 for help.
Westmoreland County’s Substance Abuse Helpline offers direction, answers and hope.
The helpline is dedicated solely to drug and alcohol issues. Individuals with with substance abuse questions or concerns can call toll-free 1-844-897-8927 from 3:30 pm to 11:30 pm, seven days a week, 365 days a year for treatment referrals and/or general information on resources.
The Helpline is a function of the Drug Overdose Task Force, which launched in 2013, as a community-based multi-year project whose mission is to dramatically reduce the number of overdose deaths in our community.
Imagine the tremendous ripple effect of weekly peer-to-peer conversations about the hope and healing of recovery. The impact on our community could be immeasurable. Recovery supports can take on many different forms and the more choices people have the more opportunity there is for recovery to happen. Recovery means better parents, better spouses, better workers, and healthier communities.
The Substance Abuse Helpline provides Telephone Recovery Support (TRS), an innovative peer-to-peer support service. TRS accepts and follows up with weekly telephone calls to people either in recovery, or looking to find recovery or help in some fashion. Callers are given support and encouragement as well as information about community resources, support meetings and alternative recovery pathways that may help them maintain/initiate their recovery. All of our helpline employees are Certified Recovery Specialists that help people stay in recovery. Sometimes just our tone within a phone call can make someone feel wanted, cared about, and included. With peer-to-peer support, people share with each other the joys, sorrows, triumphs, and setbacks of life. Our staff take and make follow-up calls while sharing their personal experiences and hearing how others are maintaining their recovery.
Our helpline can help people in recovery when a reoccurrence of the chronic substance use disorder occurs. When a caller tells us they have relapsed, we don’t exclude them from our lives; we keep up with them, check in with them, and offer help at every turn. When someone is down, that’s when he or she may need the most support. Our helpline staff may be the only encouraging voice heard at a critical juncture on the individual’s path of recovery. The Substance Abuse Helpline is and will be available for anyone interested in having someone reach out to them by phone. Our goal is to look forward to getting to know our callers and continue to support them on their chosen recovery path.