Posted 3 months ago

Come join a team that is making a difference in our local communities! Westmoreland Community Action (WCA) is a non-profit organization that works to connect individuals and families to opportunities and resources throughout the community to improve their quality of life and help to reduce poverty in the community. This is accomplished through housing, counseling, support, education, intervention, collaborations, partnerships, information, referrals, and networking. Westmoreland Community Action (WCA) is committed to recruiting and retaining a diverse workforce that reflects our community and those that we seek to serve. If you, in good faith, believe that you are qualified to succeed in this position, we encourage you to apply. Please include a cover letter to tell us about your unique qualifications for the position. Benefits of working at WCA:

  • 100% Employer paid Dental, Vision, Life Insurance, Short Term Disability and Long Term Disability Polices.
  • Employer pays 80% of individual Medical Insurance Premium.
  • 15 paid Holiday’s.
  • 10 days of vacation in first year of employment.
  • 3.69 hours of sick time accrued per pay period.
  • 8% retirement match after 1 year and 1000 hours of service
  • Mileage reimbursement

POSITION SUMMARY This position will support WCA’s Workforce Development (WFD) Programs housed in the Community Economic Development Department (CED). The Outreach Specialist will utilize a trauma-informed; client-centered approach to recruit program participants that are eligible to receive WCA services. In this role, the Outreach Specialist can expect to interact with the following populations and various private, public, and community-based agencies that interact with them: individuals in recovery from substance use disorder, the unemployed, those experiencing or at risk for homelessness, single parents, adult with criminal history, complex mental health needs and individuals that have prior or current juvenile justice involvement. ESSENTIAL JOB FUNCTIONS/DUTIESCommunity Outreach:

  • Develop and/or utilize a marketing outreach strategy to track and monitor community recruitment efforts
  • Distribute WCA’s workforce promotional materials to the public who may qualify for WCA services and community organizations they interface with
  • Book and speak at public/community meetings/tabling events to provide information about WCA’s workforce services

Marketing Outreach:

  • Create marketing content for web/social media outlets to increase WCA’s workforce programming visibility
  • Create calendar entries, photos, and draft press releases to increase WCA’s workforce programming
  • Work with community partners to bring community awareness of WCA’s workforce programming


  • Familiarize oneself with the process of enrolling program participants in WCA’s workforce programs
  • Complete data entry tasks as assigned
  • Create outreach records necessary for effective program evaluation
  • Track monthly outreach events
  • Prepare final outreach reports detailing outcomes
  • Complete all required program reports, ensuring they are timely and factual as directed by the Manager of Workforce Development
  • Other duties as assigned by the Manager of Workforce Development


  • Ability to handle change with integrity and an open-mind
  • Ability to actively listen, communicate verbally and in writing using the English language
  • Ability to critically think, generate creative solutions and problem solve
  • Ability to deploy effective time management skills
  • Ability to organize and prioritize various work assignments
  • Ability to keep accurate and detailed records
  • Ability to function as a team member by assisting coworkers in their prospective role when needed
  • Ability to utilize a culturally competent lens during service delivery
  • Ability to develop and maintain professional rapport with clients, colleagues and community members
  • Ability to operate a motor vehicle


  • Committed to the mission and vision of WCA
  • Willingness to learn about and deploy diversity, equity, inclusion approaches during service delivery
  • Willingness to learn and utilize trauma-informed approaches during service delivery
  • Committed to serving and empowering individuals and communities to have autonomy in decision-making that impact their lives
  • Committed to cultivating and utilizing a growth mindset


  • Bachelor’s Degree in one of the following areas: marketing, public policy, social work, health care, judicial system, law enforcement, public administration, public relations, psychology, education or business required
  • Excellent oral and written communication skills with a variety of audiences
  • Ability to work independently and maintain accurate documentation and records
  • Willingness to work a flexible schedule within a 40 –hour work week as the program needs dictate
  • Basic working knowledge of Microsoft Office and Power Point
  • Must possess a valid PA driver’s license and vehicle insurance to comply with agency standards of coverage
  • Act 33/34 Clearances

The list of essential job functions/duties and job specific abilities as outlined herein, is intended to be all inclusive of the tasks performed within this position. It is not necessarily descriptive of all functions/duties within the position. The omission of a function/duty does not preclude management from assigning duties not listed herein, other duties may be assigned. ALL QUALIFIED PERSONS WILL RECEIVE CONSIDERATION WITHOUT REGARD TO RACE, COLOR, RELIGION (CREED), GENDER, GENDER EXPRESSION, MARTIAL STATUS, SEX, SEXUAL ORIENTATION, AGE, NATIONAL ORIGIN, DISABILITY, VETERAN STATUS, OR OTHER LEGALLY PROTECTED CHARACTERISTICS.

Job Type: Full-time

Salary: $16.53 – $18.92 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Vision insurance

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